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Welcome to Corbin's TechTalk Newsletter, in its sixth year of providing the latest in technology for meetings, hospitality and travel professionals in more than 60 countries.
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In this issue:
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New Article: 1980-2005 A 25 Year Timeline of Meetings Technology Innovation Technology changes in the past 25 years have been astonishing. This article contains many of the key milestones with general technology events in "black" and meetings industry innovations in "red." 
New Article: What is CRM? The number one asset of a company is the customer – nothing happens until a sale is made. But a close second is the valuable information collected about those customers: knowledge is power. This article, by Cris Canning, explores Customer Relationship Management and the tech tools to make it happen. 
News
Call for meetings technology innovation providers: Apply for EIBTM's World Wide Technology Watch Award. I am happy to report that I have been asked to chair the judging committee for the third year. This global award seeks to recognize technology innovation for the meetings and events industry. The judging will be in September 2005 and the award will be given late November at EIBTM 2005 in Barcelona. Description, criteria and application form can be found at: http://tinyurl.com/95tar
CEIR's Response to the Brookings Institute paper critical of convention centers and the exhibition industry. http://www.ceir.org/content/docs/Brookings%20ResponseFINAL.pdf The "rest of the story" in response to the charge that there is a "glut" of convention center space. Thoughtful and document response from CEIR - The Center for Exhibition Industry Research.
2 7 Web Site Favorites for Business and Fun
6 Favorite Meeting/Travel Industry Sites:
Incentive Central http://www.incentivecentral.org/ Lots of info for those running incentive meetings and programs.
Green Meetings Industry Council http://www.greenmeetings.info Super resource on environmentally friendly meetings.
Advances in Conference Archiving: http://www.conferencearchives.com/esri_demo Excellent demos of web-based archiving on meeting content.
Best Wi-Fi Hotels 2004: http://www.hotelchatter.com/story/2004/11/2/201522/957/Title/Best_WiFi_Hotels_2004
Worst of Wi-Fi Hotels 2004: http://www.hotelchatter.com/story/2004/11/4/4105/43713/Title/Worst_WiFi_Hotels_2004
Free Wi-Fi Hotel Directory: http://www.wififreespot.com/hotels.html . 
12 Favorite Utility/Reference Sites:
Alexa http://www.alexa.com What are the most popular sites on the web? How does your site compare? This site answers these questions and more.
Fagan Finder http://www.faganfinder.com/engines/google.shtml Advanced search using Google -- including specific day searches.
Bug Me Not http://www.bugmenot.com/ This site provides passwords for thousands of sites for those of you not wishing to give your personal contact details.
Google Maps http://map.google.com The best free mapping program I have seen. A big improvement over MapQuest, MapBlast or Expedia Maps.
Keyhole http://www.keyhole.com/ Awesome satellite maps of the world in a searchable database from Google. Free 7-day trial. The interface is very cool. Year subscription is US$29.95.
ProcessLibrary.com http://www.processlibrary.com/ Ever wonder what all of those mysteriously-named Windows 'processes' are doing, and how they got loaded on your computer in the first place? Use the helpful ProcessLibrary.com to find out.
A9 http://www.a9.com Excellent new search engine showing results from google, alexa, and more.
Amazon.com Yellow Pages http://www.amazon.com/yp 20 million storefront images from 10 cities, including Chicago, New York, San Francisco and Seattle. Checkout the link to the Waldorf Astoria as an example: http://tinyurl.com/83gf6
What is the best search engine for your specific search needs? http://www.philb.com/whichengine.htm
Yahoo/Google search combined and side by side http://www.yagoohoogle.com/
Internet Advertising - 10 Year History http://www.doubleclick.com/us/knowledge_central/documents/RESEARCH/dc_decaderinonline_0504.pdf Interesting coverage of the internet advertising history. We've come a long way in ten years!
ZabaSearch http://zabasearch.com Trying to find someone? Want to do a background check? This partially free site can help. 
9 Sites for Fun:
Graphic News Feed http://www.tenbyten.org/10x10.html Interesting visual depiction of the hot news stories.
Artistic Animation with a John Coltrane Soundtrack http://michalevy.com/gs_download.html For you jazz lovers out there this is pretty cool -- Thanks to Rod Marymor for sending me this link.
AmazeType http://amaztype.tha.jp/ Interesting graphic interface for the Amazon book collection using web services.
The Drugs I Need http://cu.convio.net/site/PageServer?pagename=Rx_song_download A very funny animated jab at all the drug commercials from the Consumers Union.
Hillary in 2008? http://www.flowgo.com/funpages/view.cfm/6660 This animation pokes fun at both sides. Thanks to Joan Eisenstodt for this link suggestion.
Why not to use paper? http://www.stationeryisbad.com/movie2.html 3 funny movies about the inefficiencies of paper (from Microsoft)
Magnetic letter board game http://web.okaygo.co.uk/apps/letters/flashcom/index80.htm Multi-letter drag and drop letter game.
Wild and Sometimes Tasteless Video Clips http://www.therogers5.com/Downloads/VideoClips/
Life Is Short http://www.quorporation.com/lifeisshort.mpg This bizarre X-box commercial is not for the faint of heart - it was banned in the UK. 
6 Recent Articles with "Quotes from Corbin"
Technology Tornado (Successful Meetings) http://www.successfulmeetings.com/successmtgs/magazine/article_display.jsp?vnu_content_id=1000819449 Ben Chapman's article about the Murphy's Law as applied to meetings technology.
Matchmaking for Meetings (MPI's The Meeting Professional Magazine) http://www.mpiweb.org/news/tmp/2005/4/tech.pdf Using technology to bring people together at meetings.
E-marketing: Completely paper-free not possible (Conference & Incentive Magazine - Germany) http://www.cim-publications.de/en/zeitschriften/article.php?id=7266&ausgabe_id=2468&mode=currentIssue 5 experts expound on pitfalls and advice on e-marketing campaigns.
Profile Rises Fast For Radio Identification Devices At Meetings (MeetingNews) http://www.meetingnews.com/meetingnews/search/search_display.jsp?vnu_content_id=1000844728 Loree Stark's article about radio frequency identification (RFID) for meetings. Although I am correctly quoted saying that some people will object out of privacy concerns, I am a strong proponent of the possibilities of this new technology. People will be willing to sacrifice a bit of privacy in trade for a range of benefits. See my recent article on the subject.
University Venues - High-tech solutions are part of the meetings curriculum (Meeting Focus Press) http://www.meetings411.com/displayarticle.asp?id=4715 This article by Tyler Davidson explores the technology benefits of using colleges and university space for meetings.
What's the Frequency? RFID badges have attendees positively beaming (Meeting Focus Press) http://www.meetingfocus.com/displayarticle.asp?id=4807 This article by Josh Krist, covers the fast changing developments and features of radio frequency identification..
QUOTE OF THE MONTH: "I have not failed. I've just found 10,000 ways that won't work." - Thomas Alva Edison referring to his light bulb "failures" before finding tungsten. (1847-1931) 
SHORT-SIGHTED TECHNOLOGY QUOTE OF THE MONTH: "Where a calculator on the ENIAC is equipped with 18,000 vacuum tubes and weighs 30 tons, computers in the future may have only 1,000 vacuum tubes and perhaps weigh 1 ½ tons." -- Popular Mechanics (March 1949)
CORBIN'S SPEAKING CALENDAR
My speaking and consulting schedule for May and June will bring me to Indianapolis, Chicago, Seattle, Sacramento, New Orleans, Honolulu, Los Angeles and Dublin, Ireland and likely a few other places as well. Click the link above for specific details. I would love to make your city one of my destinations as well, so please contact me and let's set a date.
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CONTACT INFO: Corbin Ball, CMP Corbin Ball Associates 506 14th Street, Bellingham, WA 98225-6107 Phone: 360-734-8756, Fax: 508-632-7730 Email Corbin Web: www.corbinball.com
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Thanks to our sponsors who make TechTalk possible:

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RFID Name Badges from Dietze Enterprises, Inc. Improving on the capabilities of lead generation and session tracking systems that use 2-D barcodes or magnetic stripes, RFBadge (patent pending) delivers Radio Frequency Identification (RFID) technology to show managers and their exhibitors. RFBadge provides enhanced security, identification, data exchange, attendance verification and exhibitor lead retrieval in a low cost, easy to use system.
 EIBTM -- 29 November-1 December 2005 -- Barcelona Spain EIBTM Is The Premier International Event Dedicated To The Global Meetings And Incentive Industry. EIBTM attracts 5,000 industry buyers and 2,000 exhibitors from over 100 countries. Over 2,500 buyers at EIBTM are top-level decision-makers bought to the event as part its Hosted Buyer Programme®.

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