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  Super Badges: Using Technology to Improve Networking
©2002 Corbin Ball Associates

Humans are social animals – we love to get together in groups to share ideas.  Networking is a vital part of the way adults learn and do business and is a key reason why face-to-face meetings will remain vital.

However, the current tools we use to facilitate networking often leave something to be desired.  The standard name badge is frequently forgotten, poorly printed, or worn so that it can’t be read. “I recognize the face but can place the name” is commonly heard. People forget or run out of business cards. 

We need help in this crucial aspect in the way we meet. Fortunately, there are a number of significant technology developments coming to the marketplace that will help. This article will cover a number of novel and interesting uses of technology to improve networking.

SmartBadge (www.smartbadge.com) is in product development and should be available within the next few months.

The system works as follows. Every registration badge has a large “watermark” number visible from a distance.  As you pickup your badge with your unique number at registration, you will also be given a mini-calculator type device that easily fits in the smallest of pockets.  (Click to enlarge image below.)

Smart Badge system

This mini-PDA (personal digital assistant) is about the size of a credit card only a little thicker. It contains registration contact information for up to 1,000 attendees. As these simple PDAs are inexpensive (about $15-20 each) they will be given out for attendees to keep. There is room on the back for sponsorship advertising that can offset the purchase costs.

So, if you see someone from a distance, and want to know their name, you simply enter the easily visible number on their badge into your mini-PDA and up will pop the basic badge information (name, company, city/state for example). 

In this case pictured below, you press “0001”, or simply "1" in this case, on the keypad and John Smith, from ABC Corporation appears on the screen.  As you engage in a conversation with John, and it gets to the point where you wish to exchange additional contact information (address, phone, email for example), John simply gives you his access key number – 5 to 6 digits that will unlock additional contact information on your mini-PDA.

When you return to your office, you then can connect this mini-PDA device to your computer, and download all of the contacts and contact information directly into your contact database without having to re-enter any data.  

Another interesting networking device is SpotMe from Shockfish (www.shockfish.com).

As you register, your digital picture is taken, and you are handed a small wireless PDA-sized device. Using radio frequency detection, this mechanism determines your location and the relative location of people around you.  

Your PDA screen provides the  names of the people around you grouped in two categories: those within 10 feet and those within 10-30 feet. 

Highlighting and clicking on a name will show that person’s picture and their contact information. (Click to enlarge image below).

Spotme Device

Other features included are: wireless email, session agenda, and even audience voting and polling.

I participated in the first public demonstration of this in London this past year and it worked great.

A revolutionary invention also using radio frequency detection system is offered by Tubula Rasa (www.t-rasa.com) with enormous potential for our industry.

The system consists of very small chips, about the size of a pin-head. The chips can be seen in the picture on the left below (click to enlarge). In scale with a dime – the dark spots in the center of the white strips are the chips. 

RFTags

The picture on the right shows the chip integrated into a badge (click to enlarge).

Each chip has a 48-bit unique identifier allowing for a virtually unlimited number of unique ID tags.

These chips can be read by detection receivers from a 5-foot range. And they are cheap – only about 5 cents each!

This system is now being used in the baggage claim ID tags at San Francisco International Airport for tracking luggage as it goes through the system.

SmartBand (www.smartband.com) is using these chips tags in wrist bands for security access at amusement parks, for beer gardens, and even for cashless vending machines.     

Tubula Rasa (www.t-rasa.com) is offering several applications for meeting industry using this technology. By placing these tags in badges and setting up sensing units at entrances, meeting planners or show managers can non-invasively track who is attending sessions (i.e. for CME credits) or the exhibit hall and for how long.  Exhibitors could use the system to provide contactless lead retrieval information from anyone entering a booth. Another application, if a show manager or exhibitor wished to be notified anytime a designated VIP attendee approached within 5 feet, a sensing unit linked to a wireless Pocket PC device (such and an iPAQ) will beep with a screen providing contact information and even the picture of the person – these are just some of the amazing applications here.

Computer and Internet technology continues to fuel a renaissance of invention that is changing the meetings and exposition industries before our eyes. These are just a few of the ideas that are emerging to help us communicate and network in a more efficient manner.

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